Terms of Service

Last updated: July 7, 2026

1. Acceptance of Terms

By accessing or using the HomeExpress Delivery service, mobile applications, or website ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

HomeExpress Delivery provides a technology platform connecting independent delivery drivers with businesses that need last-mile delivery services for telecom equipment and related products.

3. Driver Terms

3.1 Independent Contractor Status

Drivers using the HomeExpress platform are independent contractors, not employees of HomeExpress Delivery Inc. Drivers are responsible for their own taxes, insurance, and vehicle expenses.

3.2 Driver Obligations

• Maintain a valid driver's license and auto insurance
• Complete deliveries in a professional and timely manner
• Handle packages with care and obtain proof of delivery
• Comply with all applicable traffic laws and regulations
• Maintain accurate and truthful information in your driver profile
• Not use the Service while impaired by alcohol, drugs, or fatigue

3.3 Route Acceptance

Drivers may accept or decline route offers at their discretion. There is no minimum delivery requirement. However, acceptance rate may affect route offer priority.

3.4 Payment

Driver compensation is calculated based on base rate, per-stop rate, mileage, and applicable bonuses. Payments are processed weekly via direct deposit. Disputes must be raised within 30 days.

4. Customer Terms

4.1 Delivery Acceptance

By providing a delivery address, you authorize HomeExpress drivers to deliver packages to the specified location. If no one is available to receive delivery, packages may be left at the door with photo documentation.

4.2 Delivery Window

Estimated delivery times are approximate. HomeExpress is not liable for delays due to weather, traffic, or circumstances beyond our control.

5. Prohibited Conduct

Users may not:

• Use the Service for illegal purposes
• Interfere with or disrupt the Service
• Impersonate another person or entity
• Attempt to gain unauthorized access to accounts or systems
• Harass, threaten, or harm other users or drivers
• Use automated systems to access the Service without authorization

6. Intellectual Property

The HomeExpress name, logo, app, and website content are owned by HomeExpress Delivery Inc. You may not copy, modify, distribute, or create derivative works without written permission.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOMEEXPRESS DELIVERY INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID TO OR BY YOU IN THE PRECEDING 12 MONTHS.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, receive consistent poor ratings, or engage in fraudulent activity. Drivers may deactivate their account at any time through the app.

10. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in New Castle County, Delaware, in accordance with the rules of the American Arbitration Association. You waive any right to participate in class action lawsuits.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through the app or email. Continued use after notification constitutes acceptance.

13. Contact

For questions about these Terms:

• Email: legal@homeexpressdelivery.com
• Mail: HomeExpress Delivery Inc., 4023 Kennett Pike, Box 420, Wilmington, DE 19807